My newish Dell printer has stopped working. It doesn't respond to any input from the PC (i.e. the toolbox can't get data from it, and it won't print anything). Ethernet connection shows as working on the hub. The printer has paper in it, and no error lights on the front.
Dunno what to do next, ideas?
Can it print a test sheet from its internals without a pc connection.
I assume it's a USB connection - try it with your laptop.
Possibly a corrupt driver file (or a driver update behind the scenes has messed it up?)
Obviously avoid screwdriver tampering which may void your g'tee.
If all that fails swearing can make you feel better.:o
Why not try ringing Dell tech support?
Sounds like that's the next move.
Possibly an IP conflict if you haven't manually assigned IP addresses.
Switch everything off on the network (including router) and power them up again (router first).
That's what I normally do anyway.
I’ve just installed my Dell today, after my Minolta run out of toners. Hope you let us know the outcome. Anyone wants a Konica Minolta 4650? We’re not doing high enough volume of printing anymore.
Assuming it's using a wired Ethernet connection:
I occasionally lose my HP laser from the network. Can you print a test page to confirm what IP address the printer is actually using? Does that match up with the IP address the computer is expecting, shown on "Printer Properties"?:
Alan,
Have you tried a factory default reset? I found this in Dell's support forums:
1. Power OFF the printer and DISCONNECT any data cables.
2. Open the side cover.
3. While pressing the Continue and Cancel buttons at the same time, turn on the printer.
4. CONTINUE to PRESS and HOLD the Continue and Cancel buttons until ALL the indicators are turned on, then release the two buttons.
5. After the Continue, Error, and Ready/Data indicators go out, close the side cover.
The printer will:
* Initialize the non-volatile memory (NVM).
* Restart
* Prints the Printer Settings and Device Settings pages.
CAUTION: DO NOT turn off the printer during this process or the printer will cease to function.
Just a suggestion. As I originally recommended the Dell to you I hope that it isn't anything serious.
Steve
Any solution found to this ?
I bought one a few weeks ago and exact same problem.
Looks like it's the IP address changing and I can't see what the printer is using.
I believe if you can find the printer's front panel key combination, that causes it to print a test page manually, that will tell you the IP address it's using.
I have my Dell 1320CN working on a fixed IP address. It used to be DHCP, but everytime I needed to reboot either of the routers or even the cable modem, every device would take its turn during the DHCP process and end up with a new IP address. I'm trying to pluck up the courage to reassign the QNAP NAS to a fixed IP!
Whenever I have problems finding devices, I use this app:
http://www.purenetworks.com/download/thankyou.php
Which I have installed on most of the machines. This gives a useful network map with all device details shown, even if they can't connect properly. When the free trial period runs out, it keeps working in a basic role which is still very useful.
Steve
Thanks for the help guys.
Seem to have solved this for the moment.
Assuming you have acess to the Dell printer 'Tool Box' app...
1/.
Tool Box > TCP/IP Settings > Manually Set to something outside the normal range eg. 192.168.1.30 (from eg. 192.168.1.3) > Restart Printer to affect changes (password leave empty).
2/.
Start > Control Panel > Printers & Faxes > Dell 1320.... >Printer > Properties > Ports > Configure Ports - set to same as in step 1.
I think this avoids muddless with changing IPs when various computers and the printer on the network are turrned on and off.
Whenever I have problems finding devices, I use this app:
http://www.purenetworks.com/download/thankyou.php
That looks useful, Steve. Thanks!
OK, not looked at it for a while, times have been busy.
I printed the test page and it said that it's IP address is 192.168.0.4. So I went into the Toolbox and to the network tab, and found that the IP address indicator said 0.0.0.0, and Auto. I changed it to Manual, and it promptly greyed out all the dialog boxes for entering IP addresses. As far as I can tell, the system thinks that 192.168.0.4 is already occupied and refuses to allow the printer to use it. I've no idea what to do next.
Incidentally, the printer actually works perfectly, I've uninstalled it as a network device and installed it USB-connected. I haven't a clue what to do next.
I'll try Dell's help line once the New Year season is over.
I have a Dell 1320c. It has suddenly developed a grinding sound as it goes through it sequence. It sound to me as though there is a cog that is not turning in sync with the rest of the various rollers etc.
Is there a workshop manual giving clear and concise ways of entering the body to check out such a problem?
Or as I fear am I doomed to have checked out only to find that the engineer would rather sell me a new printer than repair this old and trusted friend.
Try www.manualsprinter.com/dell-1320c You can down load a pdf....
. 
DELL 1320c User Guide Manual
There is a section headed - Abnormal noise - which refers the user to Dell.