No Sound

what are you playing it back with ?
maybe audio is ac3 and machine can't play , or hasn't been set to play ac3

Thanks Gary, I’ve made quite a lot of DVDs on Encore (and other progs) over the past years and never a problem. Generally I make the first copy on a RW disc just for testing etc. From thereon I make the ‘proper’ discs on –R.

When a disc is completed I check it on both my PCs and then on a SonyRDR-HX525 domestic player. The disc that played and the two follow-ups that had no audio were made within a few minutes of each other from the same time line etc. Naturally the duffs were tried on the PCs as well as the Sony. I have just tried the duff discs on another domestic TV/dvd player but no sound. I have also just made another test DVD and that’s fine. Very odd. Any help? Pete.

It shouldn't happen.
So no idea why 2 would have no audio on them.

How did you make the copies? Duplicator, burning software e.g Nero or Encore?

Hi Peter,
So, 3 copies were made, all direct from encore to DVD - not via HD folder etc, the first DVD was -RW, 2nd and 3rd -R.

Possibilities:
i)You have accidentally clicked off the sound icon to left of encore timeline, after making first.
ii)On premiere export, there is option to export video only, audio only or v+a.
I can't see that on CS5, so clicking some other 'audio on' button by mistake can be ruled out, apart from i) above.
iii)Is it near the dvd's 4.7 gig limit - it's copied the video component, then on-R's, they are perhaps a tad smaller, so audio wasn't written, though typically v+a is in same vob file.

In encore, in preview mode, does sound still play?
I assume there are no second/third audio tracks as used for foreign languages, and it's a standard timeline in encore with 1 video component and one audio component.

Pull up DVD -RW and -R in explore and look at the file properties - is it the same file structure and same vob sizes?

Personally, I always copy yo HD first, where I do a few tests, then copy the folder version on HD to DVD's, as copy steps are likely to be consistant, whereas reverting to the creating program (encore in this case) means there is greater chance something has changed, or it is re-encoded, so previous checks of output may not hold true for new version.

Out of ideas now, so report back on findings and do a run via folder on HD, do an audio check, then copy that folder to -R and test on your various players.

HTH

Thanks for the replies, I will follow up in due course.

I have completed my current job by taking the one perfect disc and making a couple of copies of that using a third party programme, but I will follow up your suggestions and come back. Thanks again. Pete.

Further to my problem of no sound on some DVDs in a project. I have been doing some following up and have made a very interesting discovery. (All my own fault I’m sure). My PC has two 1TB drives (D & E) plus the usual ‘C’ etc. All my editing is without fail done on one of the two 1tb drives. In the course of editing my project. – a one hour job, I saw a message about nearly being out of disc. space. I know there is masses of space on my big drives but I checked just the same.

Cutting a long story shorter, I eventually had a look at my ‘C’ drive and discovered to my amazement that it was just about full! A further check revealed that my project was on drive ‘C’ along with all the captured video .avi files, titles etc. as well as on my 1tb Video (D) drive. It now seemed that the editing was, in fact, being done on drive ‘C’. At once I moved everything from ‘C’ to ‘D’ and all was well. Naturally Prem CS4 was baffled at not being able to find all the moved files but following my nose I sorted that out. Needless to say when I made another DVD all the sound was perfect.

I don’t know how I ever managed to put the entire project onto the ‘C’ drive with the resulting problems and many headaches. Those skilled readers might venture some explanations and, as always, my thanks to those that tried to help. Pete

I believe this is a 2 part answer.
1)Location of project.
For a new project the location for saving is the last used location from last use of dialogue screen and not influenced by preferences.
Start a new 'text project now, and look at location 2nd line from bottom(on CS5 - CS4 may differ), to see if it's still pointing to 'C'.

2) Location of associated files (temp/video etc).
On CS2, this was dictated by the preference files which could be location specific (e.g. D drive ) or relative, (e.g.'same as project').
On CS5 the default seems to be c:\users\username(dave for me)\Roaming\Adobe\Common\

To check mine I had to first make it non-hidden via properties and find I have 280 Gig+ in there.

Help says:

Move or clean the Media Cache Database

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When Premiere Pro imports video and audio in some formats, it processes and caches versions of these items that it can readily access when generating previews. Imported audio files are each conformed to a new .cfa file, and MPEG files are indexed to a new .mpgindex file. The media cache greatly improves performance for previews, because the video and audio items do not need to be reprocessed for each preview.

Note: When you first import a file, you may experience a delay while the media is being processed and cached.
A database retains links to each of the cached media files. This media cache database is shared with Adobe Media Encoder, After Effects, Premiere Pro, Encore, and Soundbooth, so each of these applications can each read from and write to the same set of cached media files. If you change the location of the database from within any of these applications, the location is updated for the other applications, too. Each application can use its own cache folder, but the same database keeps track of them all.

Choose Edit > Preferences > Media (Windows) or Premiere Pro > Preferences > Media (Mac OS), and do one of the following:
To move the media cache or the media cache database, click the respective Browse, button.
To remove conformed and indexed files from the cache and to remove their entries from the database, click Clean. This command only removes files associated with footage items for which the source file is no longer available.
Important: Before clicking the Clean button, make sure that any storage devices that contain your currently used source media are connected to your computer. If footage is determined to be missing because the storage device on which it is located is not connected, the associated files in the media cache will be removed. This removal results in the need to reconform or re-index the footage when you attempt to use the footage later.
Cleaning the database and cache with the Clean button does not remove files that are associated with footage items for which the source files are still available. To manually remove conformed files and index files, navigate to the media cache folder and delete the files.

Reading the last 2 lines of above, combined with fact that temp files aren't in project specific sub-directories implies temp files are done per source file(e.g. video) not per project, which makes more sense as a given video file could be used in many projects.

Since moving to win7 /64/CS5 with CUDA (no matrox for me) I have done little to tweak location of such files, just to see how it did under default conditions, though have to admit, I hadn't spotted the media files 236 gig C drive usage (of 500GB) creeping up.

Going back to 'clean' button and above last 2 lines of help it is apperent the user is expected to navigate to the hidden directory to delete (housekeep) the ever increasing cache - which seems odd and not user friendly.

CS4 - Pete - I'm guessing it's same as CS5, but IIRC you have matrox so things could be different again.

..and I thought this was going to be a 2 line reply...