Problem with reinstalling AV Master 2.5

2 replies [Last post]
thorsten
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Joined: Mar 7 2001

I have deleted the new AV Master software for UMSP 6.0 Trial version. I guess not all the files were deleted. Now I can't reload the "old" 2.5 version: Message "You still have 2.5 Build 0019 loaded, uninstall before you install the new one". I have deleted all AVM related files in DOS ( DRV,DLL, VXD). The picture on TV doesn't appear anymore, but I still get the damn messages when trying to install 2.5 for UMSP 5.2
I NEED HELP, PLEASE!!!!

FAST
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Joined: Dec 4 2000

Always uninstall AV Master software with the Add/Remove Programs function in Windows Control Panel. If you still get the error message after that, then you will need to delete the FAST key from the registry. Go to Start/Run, type in regedit and click OK to open the Registry Editor. Then go into HKEY_LOCAL_MACHINE/Software and delete the entry FAST Multimedia. That should clear the last vestiges of AV Master from the system.

FAST UK Technical Support

[This message has been edited by FAST (edited 13 March 2001).]

thorsten
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Joined: Mar 7 2001

Thank's for your help, now the system works again!!